The methods below represent some of the most thought-provoking, simple, and underused ways to improve the customer experience.  At the same time they increase profits.  They are proven to work regardless of industry, region, or culture.


The pivot point, is to take advantage of good ideas and apply them to your business.  Recognize and take good advice.  After all, money doesn’t grow on trees and “can’t miss” ideas don’t come along every day.

Happy April Fool’s Day!

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Word of Mouth – Taxes and Dividends

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