How can companies increase prices without upsetting customers? I was pondering this question out of necessity recently because Time Warner Cable increased the price for my internet service. I was not pleased with this development but it provided an opportunity to consider why they had done this, and how they could have made it more palatable.
I started doing this last year as a way to help users find content that was most viewed (as a proxy for “most valuable”). So with thanks to the many, many people who have promoted this content, here’s the Top 10 list of 2014. Sadly, the #1 post […]
Last year I put together a ‘most read’ post. It was well received last year so I’m repeating this year. Before I jump into the content, however, happy New Year! We hope 2014 brings you closer to achieving your goals and is a year of deep personal […]