Match.com and eHarmony ought to get out of the dating business and into corporate recruiting. Think of what could happen if employers could find people who were passionate about their jobs.
Free Support is Best Solution
As Dan Schaeffer stared at the small font on a mind-numbingly large spreadsheet he decided that Tuesday would be a lot like Monday. Half way across the country, Steve Penderman looked at the top message in his inbox and reached a different conclusion – Tuesday was going to [...]
If you read one book over the holiday, I suggest Peter Fader’s recent book titled Customer Centricity. Published by the Wharton Digital Press, it is a perfect read for the holiday. It’s short (60-90 minutes), clear, and the best summary I’ve read of why companies should re-think their approach to customers.