Another year dawns… and we go through the time-honored (but not people-honored) tradition of setting New Year’s resolutions. We set them with the best of intentions, yet forget them and quickly fail. You can either continue with what you tried last year (did it work?) or make some changes. This year make your resolutions on [...]
The Wall Street Journal, in its April 19th edition, reports that “Retailers Try on New Sales Tactics”. The new tactic? Companies like JC Penney, Macy’s, and Home Depot plan to focus on customer service. (Gasp.) My guess, this new strategy could be downright revolutionary.
For starters, this ought not to be called news. But [...]