I try to write about something that I find particularly interesting or noteworthy in the customer experience field. This week, I want to share a recent SAP blog post (Top 60 Customer Experience Influencers) for two (2) reasons:
- To thank the author for including me on the list of “Top 60 Customer Experience Influencers” and
- To direct your attention to others on this list. I have learned a great deal from reading their writings, posts, musings, and comments. I hope others will too.
So, please look into this post. Believe you’ll find others equally passionate about the customer experience. And a particular thank you to Jen Cohen Crompton.
Now back to the trenches to fight the good fight!