Top 60 Customer Experience Influencers

I try to write about something that I find particularly interesting or noteworthy in the customer experience field.  This week, I want to share a recent SAP blog post (Top 60 Customer Experience Influencers)  for two (2) reasons:

1. To thank the author for including me on the list of “Top 60 Customer Experience Influencers” and
2. To direct your attention to others on this list.  I have learned a great deal from reading their writings, posts, musings, and comments.  I hope others will too.

So, please look into this post.  Believe you’ll find others equally passionate about the customer experience.  And a particular thank you to Jen Cohen Crompton. 

Now back to the trenches to fight the good fight!