Skip to content

Pivot Point Solutions

Profitable Growth through High-Value Customer Experiences

Menu

Home
Blog
Resources
Contact Us

CMSWire

5 Ways #Blockchain could transform the Customer Experience

5 Ways #Blockchain could transform the Customer Experience

In this post, I want to explore how blockchain technology might change the way companies deliver products, services, and the customer experience. If you are unfamiliar with blockchain technology, Marco Iansiti and Karim R. Lakhani wrote an HBR article that

Andrew McFarland 3 October 20172 October 2017 Customer Experience No Comments Read more

Recent Tweets

Customer Value – Do Not Bend https://bit.ly/2LVZiR5 #cx #customersuccess

Reply on Twitter 1382683425518260226 Retweet on Twitter 1382683425518260226 Like on Twitter 1382683425518260226 Twitter 1382683425518260226

Is Customer Service Relevant to Your Business? https://bit.ly/2LF7sNx #cx #customersuccess

Reply on Twitter 1382668338954899457 Retweet on Twitter 1382668338954899457 Like on Twitter 1382668338954899457 Twitter 1382668338954899457

Creating Earth-Shaking Customer Experiences https://bit.ly/2LzINxm #cx #customersuccess

Reply on Twitter 1382653462597533702 Retweet on Twitter 1382653462597533702 Like on Twitter 1382653462597533702 Twitter 1382653462597533702

3 Ways to Quantify Customer Experience Success https://bit.ly/2C4ua0w #cx #customersuccess

Reply on Twitter 1382639976358232071 Retweet on Twitter 1382639976358232071 Like on Twitter 1382639976358232071 Twitter 1382639976358232071

Aligning your Business to Customers: Pillar 4 – Leadership https://bit.ly/2LCCPbO #cx #customersuccess

Reply on Twitter 1382623810566959105 Retweet on Twitter 13826238105669591051 Like on Twitter 1382623810566959105 Twitter 1382623810566959105

Archives

Archives

Tags

Acquisition Alignment April Fool's Benefits Brand Commitment Communication Competition Costs Culture Customer Experience Customer Lifetime Value Customer Service Employee Engagement Employees Engagement Focus Gallup Goals Groundhog Day HBR Investments Loyalty Metrics Monopoly Needs NetPromoter NPS People Process Profitability Quality Relationship Retention Sales Shareholders Social Media Technology Tools Top 10 Transparency Trust United Airlines Value Word of Mouth

Privacy & Cookies: This site uses cookies. By continuing to use this website, you agree to their use.
To find out more, including how to control cookies, see here: Privacy Policy

Trending Recently

The Customer Care, Success, and Experience Continuum
Retaining your Worst Employees is Selfish
Overcoming the Biggest Customer Success Obstacles
Customers Willing to Pay for Exceptional Service
Fundamentals for the Greatest Possible ROI

Latest Posts

Who owns the Customer Experience through “the Channel”? 21 March 2021
Do High NPS Scores Predict Strong Renewals? 24 January 2021
2021: The Right Time for New Beginnings 3 January 2021
Smoothing the Bumpy Path to Customer Success 6 December 2020
Aw shucks T-Mobile 15 November 2020

Interesting Blogs

Chief Customer Officer 2.0
CX Journey
Inside Customer Service
MaritzCX
Shockwave Innovations
SmarterCX
The American CEO

Translate Content

Copyright © 2021 Pivot Point Solutions. All rights reserved. Theme Spacious by ThemeGrill. Powered by: WordPress.

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Cookie settings ACCEPT

Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.

Non-necessary

Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.

SAVE & ACCEPT