Driving Growth through High-Value Customer Experiences
I’m guessing here, but I bet outsourcing is the reason Google’s CEO is now personally involved to address a “debate” about the hamburger emoji. Outsourcing works when the work product is well-defined and understood across cultural boundaries. For example, making
I recently listened to a technical webcast where one of the panelists suggested how absurd it was to say that “IT (information technology) needs to align with the business.” The speaker’s point was that we don’t ask if Sales or
Many anecdotes illustrate that market timing is extremely difficult. Too many moving parts and too many variables make timing the market almost impossible. As a result: Portfolio managers seek companies that have sustainable and unique value propositions Financial advisors suggest
It’s no secret that customer service departments, like all others, are asked to do more with less. The secret (shhh), is companies that do a few things with focus are better able to satisfy their customers than companies that do many