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Inchworm Experience Improvements

Inchworm Experience Improvements

Years ago, in an Economics class I missed a crucial distinction between a shift “of” the demand curve and a shift “along” the demand curve. I’m sure the professor emphasized the difference, but I missed it nevertheless. A similar distinction

Andrew McFarland 29 August 202127 August 2021 Customer Experience No Comments Read more

4 Types of Toxic Workplace Cultures

4 Types of Toxic Workplace Cultures

What comes to mind when you hear the phrase “toxic culture?” Many people think of an abusive boss or co-worker where the abuse is emotional, physical, or worse. In fact, other types of toxic workplace cultures are just as bad

Andrew McFarland 22 July 201923 July 2019 Culture 2 Comments Read more

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