Umbilicus intuens (or omphaloskepsis) can be extremely debilitating. Indeed, I worked with a leader who once remarked that his organization was full of navel-gazers… those who spent more time looking within the company than outside the company. Sir Winston Churchill’s
Einstein’s Theory of Employee Rankings
Want engaged employees? Want better performance from your employees? Don’t compare them to their peers. If you do, achievers lose their drive to achieve and under-achievers surrender. Comparing employees to their peers de-motivates people. Iwan Barankay’s study supports the conclusion
It Isn’t the Economy Stupid
(This is the second of three posts where I will focus on employee engagement. Subscribe to be notified of new posts!) In an earlier post we examined a study that looked at the relationship between employee engagement and profitability. The
Outrunning the Competition
Barely a year beyond one of the worst economic slowdowns in recent history I was struck by the familiar disclaimer “past performance doesn’t guarantee future results.” This statement is as true for fund managers as it is for customer service