Profitable Growth through High-Value Customer Experiences
(Guest post written by Carolyn Jenkins, the CEO of Khorus a SaaS solution which provides a proven system for building predictable company performance. Carolyn is a recognized technology leader with award-winning experience leading companies in customer success, support, training, delivery, account
What comes to mind when you think about world class customer service? For me the list includes attributes like this: Easy to Use Professional Responsive Timely Fair Knowledgeable While these aspects are all true, the reality is much different. Customers
Business Week recently announced its list of customer service standouts. These customer-focused companies provide excellent examples of how to deliver exceptional service. So read on and add to your bag of customer service tricks. What follows is a list of