I help companies drive sustainable growth by delivering memorable customer experiences
Create intentional experiences
No company sets out to create poor customer experiences. But unless your company starts with the intention of creating an experience that differentiates itself in the marketplace you may be setting yourself up for a costly and ineffective experience.
Develop the right solution for your business
Whether your company has a well-established customer experience competency in need of a fresh set of eyes or has never had a program and needs to know where to start, I offer a customized approach that fits the needs of your business.
Answers to your questions
Among the questions Pivot Point Solutions can help you answer:
- Are we focused on the right initiatives?
- Do we have the right people in the right jobs?
- How engaged are our customers?
- Will they buy more from us?
Learn more about my methodology.